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privacy policy at eazel

Last Updated: April 23, 2019

The Privacy Policy ("Policy") describes how eazel. Inc. or eazel ("eazel" or "us" or "our" or "us") saves, stores, collects, shares, and uses information, and your privacy options when you use our web platform(website), iOS app(app), and services (including VR service and collectively we call them "Services"). Your privacy is valuable, and we recommend you to carefully read this Policy to get notified about our services and practices. You can find this privacy policy at: Terms of use. Any changed or modified terms used but not defined in this Privacy Policy have the same effect and meaning as they are provided to us in our Terms of Use. By using and accessing our Services in any way, you agree that your information may be saved, collected, stored, shared, and used as indicated in this Policy and eazel’s Terms of Service.


This Privacy Policy applies to all of our Services, regardless of how you utilize them, and whether or not you register for an eazel account. This Policy only applies to how we collect, store, share, and use information. This Policy is not effective or apply to any entity that we do not control or own, or to any person that we do not employ or manage.


We may collect the information you provide or otherwise be available to us when you access or use our Services in following cases:

1. When you fill out any forms in our Services, such as when you register for an eazel account or update your account or User profile and settings;

2. When you associate your eazel account on your account with another social media service (including when you sign up for our Services or sign in to our Services through another social media service ), where we may retrieve your username in that service and other information you make public through that service, which may vary depending on your service settings;

3. When you communicate with us on any reason;

Collecting Information Automatically:

We also may automatically collect certain information about how you access or use our Services. Examples include but are not limited to Internet browser, operating system, device and application identifier, IP address and geo-location information, hours and date of access, referring to and exiting pages and URLs, clickstream data, search terms, viewed pages, time spent on pages, bounce rate, app version, locale information of user, list of downloaded VR exhibitions on app, list of accessed VR exhibitions on web/mobile and sign in frequency.

Regarding Acquiring Information from Cookies and Similar Technologies:

We collect Information from Cookies and Similar Technologies in the market in order to help us work, improve, and customize our Services, including Content and marketing, for example, by helping us to better understand how users can access and interact in our Services, Content, emails and ads. We may also use third-party service providers (such as analytics or ad provider) who may use cookies, web beacons and similar technologies to help run their services. Your browser may have settings that allow you to refuse cookies, but please note that some of our Services may not be available if you deny cookies, because some of our Services require cookies to work. For more information about cookies, web beacons, similar technologies, and how it is used, please see our Cookie Policy below, which is considered part of this Policy.

Collecting Information via Other Users:

When Users share the User Content through our Services, if it contains information about you, we will also receive that information. More information about User Content is provided below.

Collecting Information from Other Sources:

We may get information about you from third party partners (such as other companies where we can offer services together or conduct long- promotion events), third-party service providers, credit offices or other resources, including but not limited to demographic information, contact information, open data, available public data and information checking credit. We may use this information for purposes including customer support, fraud prevention, and credit-related decisions in relation to our Services, along with the other purposes described in this Policy.

Collecting Information from Our Mobile Platform and VR Application:

When you access our Services on a mobile device, for example, when you download or use a mobile eazel application or visit our website from a mobile browser, we get information about your location and mobile device, including a unique identifier for your device. Along with the other purposes described in this Policy, we may use this information to customize our Services, Content and marketing for your location. Most mobile devices allow you to disable location services, and your options for location services may vary depending on your mobile device.


The information we collect helps us to operate, improve, protect, and customize our Services, and to develop new Services. We may use all the information we obtain from or about you for the following purposes:

.to allow you access our Services, which include new Services we are planning to develop later;

.provide you with the best customer support;

.to operate, improve, and customize our Services, Content, and marketing, to develop new Services, and to understand how you use and interact with our Services and Content, and products, services , and Content of others;

.to develop and display more customized Content and ads to you on or off our Services;

.to promote and maintain a trusted, safer, and more reliable environment in our Services, for example, to help discover, avoid or otherwise address fraud, security or technical issues, conduct investigations or risk assessment, or verify the actions you take or relate to your account;

.contact you (via email, postal mail, telephone, mobile devices, SMS text messages, or other permissions) to address your account issues or use of our Services, collect fees, send you updates about our Services or policies, or for other purposes permitted by law;

.contact you (via email, postal mail, phone, mobile devices, SMS text messages, or other permissions) to send you marketing communications, promo messages, and offers our Services and Content, and the products, services, and Content of others (see below for information on how to opt out of receiving some communications from us);

.to handle your communications or transactions with us or other users;

.to facilitate your participation in contests, sweepstakes or other promotional events sponsored or performed by us or others in conjunction with us;

.to comply with our legal obligations, resolve disputes, or enforce our Terms of Use or any other eazel policies or agreements with Users;

.to perform other functions as described when the information is collected or requested, or for other purposes in your prior consent.


Registration, Access and Records:

To register for an eazel account, you will need to provide your full name and a valid email address. If you have received our permission to use our Services as a business, you may need to complete an additional registration process and provide additional information. If you have an eazel account, you may access, add, remove or update certain information about you in your profile and account settings, as indicated on our Services. It is your responsibility to update all such information as necessary to keep it accurate and current. When you update your account or profile information, we may keep a record of the unrevised information for purposes consistent with this Policy. If you wish to cancel your account, you may do so by using the tools provided in your profile and account settings, subject to any other agreements between you and us. If you terminate your account, we may keep a record of any or all information associated with you or your account, as required or permitted by law, for purposes consistent with this Policy; specific account data that includes Personal Information including your name, e-mail, contact information, and certain other records such as settings and collector profiles will be removed at such termination.

Profile and Account Information:

To make our Services more interactive, certain information about Users’ profiles or accounts may be made accessible to other Users on or through our Services, as indicated in Users’ profile and account settings on our Services, or as otherwise indicated by us when you use certain Services. For example, if your public profile is enabled in your settings, your name and certain information that you may enter in your profile (such as a bio, location and website) will be visible to other Users on our Services. Our Services may include settings to control how certain profile or account information is shared with other Users on or through our Services, and you should check your profile and account settings regularly to be informed of your current choices. Please also note that public information on our Services may be indexed by third-party search engines and accessible through them.

User Content

As described in our Terms of Use, some Services may authorize you to provide User Content at or through our Services. When posting or publishing User Content on our Services, any information contained in User Content (including information on photos or videos) may be accessed publicly by our Services (and may also index and access through third-party search engines), and we and other Users may access and use the User Content as described in our Terms of Use. This applies even if you or someone else provides such information to us by any other means, and our use of such information may be further restricted under this Policy if such information is only provided to us at by other means. You are responsible for ensuring that you have the right to share any information about others that you may share with us or others through our Services.

User Communication

Connecting to Other Users:

We aim to provide platforms where users can discover and engage in a wide range of artworks, designs and other items from around the world, including items from different galleries, institutions and others that use our Services as exhibitors or sellers through VR exhibitions. To help do so, our Services may include features, such as messaging tools and email addresses hosted on our Services, which allow you to interact and communicate with other Users. For example, when we help a gallery partner or other seller list an artwork or other item in our Services, our Services may enable us to contact them about that item or about other items they may have.

Information Sharing with Other Users:

When you use our Services to interact with another User or perform a transaction with another User, they may retrieve your name, email address and (if applicable) other contact information from us to facilitate the your communications or transactions. Sometimes other Users may get more information about you when you use our Services to contact them or make a transaction with them. For example, they may obtain information about your location, interests and other information, as indicated by us in connection with these Services, or if indicated in your profile and account settings. Our Services may include settings that allow you to choose how some information is shared with other Users when you contact them or perform a transaction with them, as indicated when you use the Services it or your profile and account settings. Please note that other Users may have their own privacy policies that apply to their use of information, and you can ask them about their policies before sharing their information to inform their practices. As mentioned above, this Policy does not apply to any entity that we do not own or control, or to any person we do not use or manage, and we are not responsible for their privacy policies or practices.


Personal information:

Under this Policy, "Personal Information" means information that can be used to identify or contact a particular person (for example, a person's name, email address, postal address or phone number), and not included in Personal Information the information that exists has been aggregated or made anonymous to by itself, it is no longer recognized and may no longer be reasonably applicable to contact a particular person. We will only share your Personal Information with others in the ways described in this Policy, or otherwise with your prior consent. In addition to other Personal Information sharing described in this Policy, we may share your Personal Information with others in the following contexts.


We may contract with third-party service providers who assist us in providing some of our Services, or who have made certain services for us in connection with our Services, and that they may access your Personal Information if necessary to perform their functions for us. Examples may include but are not limited to order fulfillment, package delivery, payment processing, collection of accounts, fraud investigations, email and postal mail handling, customer service assistance, web analytics and mobile data, and servers and database hosting services.

Legal Purposes:

We may access, preserve, and disclose your Personal Information and / or other information if we believe that such access, care or disclosure is reasonably necessary to: (i) comply with any law, regulation, legal government processes or requests (such as search warrants, subpoenas or court orders), which may include responding to legal requests from jurisdictions outside the United States; (ii) enforce our Terms of Use or our other policies or agreements with Users, or investigate potential violations; (iii) detect, prevent or otherwise address fraud, security or technical issues; (iv) protect or enforce eazel's rights or property, you, or any other person or entity; or (v) avoid physical harm to any person, including situations involving possible violence or self-injury.


We may either aggregate or make anonymous any Personal Information we have obtained in any way from or about you or others so that such information does not contain any Personal Information. We may use and share any aggregate, unrecognized or other non-personal identification information for any purpose, including research and development, marketing, and to inform others about how our Services or Content are engaged or used. The information we share in these contexts will not include your Personal Information.


Our Services include links to other websites or services we do not own or control, and other websites or services we do not own or control may include links to our Services. Our Services may also include features that allow you to link your eazel account to your account with other social media services. For example, you may sign up for (or sign in to) our Services through another social media service. Our Services may also include features that allow you to share Content on other websites and social media services. However, these links and features are not an endorsement of any other websites or services, or any of their privacy policies or practices. When you visit or use other websites or services, they may collect information from you, including by using cookies, web beacons or similar technologies. We encourage you to read the privacy policies of other websites and services you visit or use to inform their practices.


Each eazel account is protected by a password to help maintain the privacy and security of our Services. If you register for an account, we urge you to use a strong password that contains unique numbers, letters and special characters, and to protect the confidentiality of your password at all times. If you suspect or know any unauthorized access to or use of your account or password, you agree to notify us immediately and change your password. Please note that as we seek to protect your information and maintain the security of our Services, due to the possibility of hardware or software failure, unauthorized entry or use and other reasons, we cannot guarantee the security of any information, online whether or not. Any information transmission is at your own risk. Please note that any information you provide us via email is not encrypted.


Some jurisdictions have laws that give people the right to access or correct their Personal Information with a company about them. We respect any lawfulness that you may need to access or correct your Personal Information we have in our records, and you may email such hello@eazel.net requests. Once we receive your request, we will let you know if an administration fee will be used to fulfill your request, as permitted by applicable law. However, please note that even if you have the legal right to request access to information or to correct the information, as permitted by applicable law, we may deny requests that are not reasonably repeated, require unequal technical effort (for example, building a new system or changing an existing practice), will damage the privacy of others, or it will be extremely impractical to fulfill (for example, requests to access the information found in the backup system).


You agree that the laws of the Republic of Korea, excluding its conflicts-of-law rules, shall govern these Terms. Please note that your use of the Site may be subject to other local, state, national, and international laws. You expressly agree that exclusive jurisdiction for resolving any claim or dispute with eazel relating in any way to your use of the Site resides in the courts of the Republic of Korea. In addition, you expressly waive any right to a jury trial in any legal proceeding against eazel its parent, subsidiaries, divisions, or affiliates or their respective officers, directors, employees, agents, or successors under or related to these Terms. Any claim or cause of action you have with respect to use of the Site must be commenced within one (1) year after the claim arises.


Our business changes time, and our Privacy Policy will change. We reserve the right to revise this Policy, including our Cookie Policy, without prior notice, at any time at our sole discretion. For example, and without limitation, we may modify this Policy to reflect law changes or changes to our Services. All changes to this Policy will be effective when posted to our Services, or such final date as may be specified in the updated Policy. We will notify you of any changes to this Policy by posting our updated Terms of Service, and you agree to periodically review this Policy and notify you of all applicable changes. By continuing to use our Services after any changes to this Policy become effective, you agree to such changes and updated Terms. Unless we let you know otherwise, the current version of this Policy applies to all information we have about you or your account.


We may use cookies, web beacons and similar technologies, such as tracking URLs, to collect information about how you or others access or interact with our Services, Content, email, and ads that display on or off our Services, and to operate, improve, and customize our Services, Content, and marketing, including ads showing on or off our Services. Most browsers automatically accept cookies, but your browser may have settings that allow you to reject or delete cookies on your device. Please note that if you deny cookies, you may not be able to sign in, customize, or use some of our interactive features of our Services, as some of our Services require cookies to work.

- What are these Technology? Cookies are small data files placed on your computer or other device that records information. For example, a cookie may enable our Services to identify your browser, while another cookie may store your account preferences and other information to help make our Services more customized. We may use two types of cookies, "session cookies" and "persistent cookies." Session cookies will generally expire when you are covering your browser, while persistent cookies remain in your device until expired or deleted. Web beacons (also known as "pixel tags" or "clear GIFS") are pieces of code or pixels embedded in a web page or email to monitor interaction and responses to email, web pages or ads, or to access or communicate with cookies. "Tracking URLs" are special URLs that can be used to track interaction and responses to emails or web pages.

Third-Party Analytics, Services, and Ad Suppliers. We may use third-party analytics and service providers that help us better understand how our Services and Content are accessed and used, including for web analytics, audience measurement, personalization and segmentation, and relationship management objectives. This information helps us develop and improve our Services and Content. Among our third-party analytics and service providers but not limited to Google Analytics. These providers may use cookies, web beacons and similar technologies to collect information about how Users access or interact with our Services, Content, email, and ads on or off of our Services. For more information about how Google can collect and process Google Analytics-related information, click here.

We may also use third-party advertising providers, including ad networks or exchanges, to assist in the display of ads on our Services or on other websites, including customizable ads based on past online activity. Third parties may use cookies, web beacons and similar technologies to help provide their services to us, and to collect information about your and other online activities on different websites. These providers may also collect your IP address, device identifier, or advertising identifier (IDFA). Third-party advertising providers that we use include but are not limited to Google Analytics, and we use the Remarketing and Demographic and Interest Reporting features, which enable Google Analytics to collect traffic data on our Services through Google's advertising cookies and anonymous identifiers. We and third-party providers, including Google Analytics, may use first-party cookies (ie. cookies set by the website you are visiting) and third-party cookies (ie. cookies set by a third-party website other than the website you are visiting) to disclose, optimize, and deliver ads based on previous visits to our Services. We do not control the habits of any third-party providers, and this Cookie Policy (and our Privacy Policy in general) does not apply to the use of cookies, web beacons or similar technologies third parties.


Third-party providers may offer you a way to opt out of receiving cookies from them by visiting their own websites or on websites of industry groups such as Network Advertising Initiative and Digital Advertising Alliance. For example, you may opt out of receiving ad-related cookies from Google through its Ad Settings. If you opt out of receiving cookies from one of these providers, a cookie may be placed on your device to remember your preference. Accordingly, if you delete cookies, install a new browser, or start using a new device, you may need to repeat the opt-out process. We do not respond to "not monitored" signals initiated by the browser, as it is not currently an industry standard for responding to them.

This Cookie Policy change. As this Cookie Policy is part of our Privacy Policy, we may update it at any time as described in our Privacy Policy. Please review the Cookie Policy which will regularly notify any updates.